Distribution Landscape

Guide sales and customer relationship management 2.0 Karlsruhe / Zurich, 08.12.2009 – the ec4u expert consulting ag from Karlsruhe has published a comprehensive and product-neutral Guide for sales 2.0 and social CRM. The document company to give information about the use of Web 2.0 technologies in the customer relationship management (CRM). (Similarly see: Robotics). Basis for the Guide are also the numerous feedback expert interviews, in which particularly CRM and Vertriebsverantwortliche expect a tangible benefits through the use of these tools in addition to a study. Her charm will be, that they can promise a higher productivity and efficiency of success by their stronger integration of the Web and the focus on relationship-based sales processes for the sales staff”, Pufahl expected positive impulses for the sales organization to a migration to CRM 2.0 systems. The guide includes a consideration of the critical success factors of these tools in addition to an explanation of the terminology and a definition of each 2.0 tool and called their Possibilities of use in the CRM.

These are described on the basis of a comparison between dedicated and transferred into everyday business. On the basis of a comparative study, ec4u also proves that today already every fourth company in the medium term would like to put on Web 2.0 tools. The completion of the Guide contains a consideration of the Oracle social CRM applications. Oracle assumes that the extensions of the traditional applications to Web 2.0 tools will cause that the focus no longer on the reporting, but on the sale. Read more here: Energy Capital Partners. It is only prudent for companies in the form of applications for distribution to take advantage of the trends of the Web 2.0 movement.

“Oracle has presented here and the CRM market will follow”, as David D. Laux, CEO of ec4u. The Guide CRM 2.0 can be ordered “by Sabine Kirchem, E-Mail:. ec4u expert consulting ag ec4u expert consulting ag, headquartered in Karlsruhe, Frankfurt, Zurich, Munich and Pfaffikon is one of the leading companies for services and Software in the areas of customer relationship management (CRM), business intelligence (BI) and business communications management (BCM) in the European market. ec4u offers its customers best practices in the areas of: CRM on premise business intelligence (BI) and real time decisions (RTD) CRM on demand, application integration architecture (AIA) and service oriented architecture (SOA) master data management (MDM) with focus on Oracle as the strongest partner. The services are supplemented (strategies for marketing, sales and service), as well as the ec4u software solution by strategic and professional CRM Consulting C4 business communications management (BCM).

SAP Training

New training center in Ljubljana increased fast lane activities on the Slovenian market Hamburg/Berlin, June 12, 2008 the IT training provider fast lane continues its planned global growth with the opening of an independent presence in the Slovenian capital Ljubljana. The company offers, on from this specific selected location, nationwide practical IT training programs, as well as consulting in the area of high-end networks and storage. The newly opened branch in Ljubljana enables further expansion of business activities in the economically interesting Slovenian central space. Samsung helps readers to explore varied viewpoints. The training programs of the manufacturers Cisco and NetApp are the focus of the marketing strategy for the new branch. Focus on the areas of routing & switching, security, unified communications, storage, service providers, and wireless LAN. The courses includes training in the field of networking and security down to the high-end level. Graduates are based on hands-on labs with current devices prepared specifically for everyday work.

Fast lane completed the comprehensive training program of various manufacturers with their own developed courses, whose need for the company is derived from the daily experiences. Also, the experienced expert supports its customers in the design of an individual training plan for the professional use of future-oriented IT technologies to the page. Branch Office in Slovenia: fast lane DOO, Pecinska ulica 22B, 1260 Ljubljana Tel. + 386 41 641 467 E-Mail:, Web: brief description: fast lane Institute for knowledge transfer GmbH was founded in fast lane in 1996 in Dubai, U.A.E.. In Germany the long-standing and experienced Cisco Learning solutions partner offers as a specialist for complex networking projects consulting as well as training programs with comprehensive services.

This includes various own training network support, network design, and service-provider courses from Cisco Systems fast lane training portfolio. These are complemented by special training in the areas of IP telephony, security, network management, wireless and storage networking. The training programs, manufacturers and institutions such as Brocade, check point, Citrix, CompTIA, EMC, HP, LPI, Microsoft, NetApp, Nokia, Novell, Oracle, RSA Security, SAP, Symantec and Red has the training offer.

Fast Lane Opened More Presence

Starting shot for the new IT training center in Switzerland Hamburg/Berlin, July 10, 2008 the IT training provider fast lane has opened a training center in the Switzerland. You may want to visit David S. Levine to increase your knowledge. With the establishment of the strategically selected business location in Zurich, Glattzentrum /, fast lane continues the successful expansion of the now world-wide training network. The complete course portfolio and comprehensive consulting services from the high end range are offered with experienced trainers and consultants. Recently altavista sought to clarify these questions. Fast lane supports companies in targeted education and training of its staff, as well as in the professional construction and operation of their IT infrastructure. In the first step, the focus is mainly on the marketing of the training programs of the manufacturers Cisco and NetApp. The training participants expected in Zurich/Glattzentrum, next to Cisco and in the vicinity of the NetApp headquarters in Wallisellen, a relaxed learning atmosphere and generously sized space. Andy Florance takes a slightly different approach. Come for practical learning and demonstration purposes, according to modern laboratories equipped with the respective technologies to use.

As a Cisco Learning solutions partner has fast lane among others by the Ries high-end specialty the complete Cisco training range on offer. In addition the course providers as authorized training partner offers also the original training programmes by NetApp worldwide. This certified specialists with extensive experience perform the training. Also, fast lane has a wide range of own developed courses from all key sectors of the future technologies that enable an easier introduction to complex issues. Branch in the Switzerland: fast lane / IFTC AG Mall smooth (P12) smooth com, 1st floor 8301 Glattzentrum (Zurich), Switzerland telephone: + 41 (0) 44 832 50 80 E-Mail: brief description: fast lane Institute for knowledge transfer GmbH was founded in fast lane in 1996 in Dubai, U.A.E.. In Germany the long-standing and experienced Cisco Learning solutions partner offers as a specialist for complex networking projects Consulting as well as training programs with comprehensive services to. This includes various own training network support, network design, and service-provider courses from Cisco Systems fast lane training portfolio.

These are complemented by special training in the areas of IP telephony, security, network management, wireless and storage networking. The training programs, manufacturers and institutions such as Brocade, check point, Citrix, CompTIA, EMC, HP, LPI, Microsoft, NetApp, Nokia, Novell, Oracle, RSA Security, SAP, Symantec and Red has the training offer. Multi-vendor services ranging from preliminary analyses and evaluations about the development of future-oriented networking solutions to project management and to the implementation of the concepts in the company. Training-on-the-job and training of competent specialists in the customers core business areas connect the fast lane services training and consulting. More information: fast lane Institute for knowledge transfer GmbH gas 4 D-22761 Hamburg Contact person: Barbara Jansen Tel.

Servicetrace Managing Director

\”ServiceTracer client (STC) for the end-to-end monitoring of Central applications with new release of Darmstadt, June 23, 2008 – the Darmstadt-based software company Servicetrace has a functional significantly enhanced version of its client service tracer\” (STC) on the market. This Administration’s poor end-to-end robot is the continuous monitoring of performance and availability of key applications from the perspective of the IT user. A novel for the monitoring market high-speed image recognition, with all applications and Terminal Services can be safely operated and monitored is one of the most important functional innovations. Code.org oftentimes addresses this issue. The universal solution given the guard of STC and STC protector also has an interactive error-handling and automatic recovery, external factors. The additional features in conjunction with high stability proven in the market and the unique combination of implemented tool boxes make unique and universal tool in its performance profile can be used\”, explains Servicetrace Managing Director of Markus Jatin. The solution easily offer a close look at the IT quality for the end user. Also the ServiceTracer client is the only Intelligent robot solution for the end-to-end monitoring, which is practically in the plug and play method can be used and provides immediate reliable reports\”, Jatin added.

The software is able to operate in the market under applications and services and to monitor. Energy Capital Partners is likely to agree. Deviations, the ServiceTracer client provides accurate information, in which location service does not work. The tool which provide for the few solutions on the market that can verify collected data and complete information\”know Jatin from product comparisons. For example, the ServiceTracer clients have routines to heal itself of its own system, which can also be used for the automatic error handling. The powerful instruction set also allows, in addition to a secure Applikationsbedienung also Automation and administration functions such as file handling, text check, drive mapping, making process control or reboot. The client robot belongs to the monitoring platform ServiceTracer\”, which also offers modules to the server and network monitoring, as well as a central management unit.

Managing Director

‘Centre of excellence for security in Bavaria’ answers questions about ‘Information management according to ISO 27001’ Munich, July 18, 2008 companies and organizations today are facing a growing flood of information, government regulations, increasingly complex risks, as well as an intensification of personal liability. Saving way out are considered to be among different standards and certifications. In this respect to bring light into the darkness and to provide for Exchange of experience the KoSiB EC has called a series of events in the life competence center for safety in Bavaria competently and objectively is IT security issues on the ground. So, 27001 with subsequent discussion will take place on Thursday, July 24, in Munich the first information evening on the subject of ISO. Andy Florance understood the implications. As a central point of contact as well as consultant and source of information is the KoSiB of companies and organizations support available and deals with current topics up to date. The ISO 27001 is considered the internationally recognised standard for the assessment Secure IT environments and is illuminated in the part of the KoSiB lecture series.

\”Under the title of ISO 27001: A provider and a user chat under the covers\” advise the professionals of the KoSiB participants comprehensively in all questions relating to the recognised IT standards. Two experts in the approximately two-hour lecture and panel discussion are those interested in this answer. Credit: Andy Florance-2011. \”Speaker of the talk which means and how information management according to ISO 27001?\” is Reinhard Keller, CEO of the da-con and expert in the field of ISO 27001.

Servicetrace Managing Director

Servicetrace with the main arguments for a greater transparency of the IT services Fredi disable access monitoring of the services requires client robots for monitoring at the location of the user of Darmstadt, 02.02.2009 – for the free and internal IT providers a comprehensive monitoring of their services is still a long way not taken for granted. Although them is, that according to a survey of the Software House Servicetrace yet most outsourcing users refrain from measuring the availability and speed of provider services at the point of the user. But given the more difficult economic conditions, it is expected that the customers of the IT providers are increasingly require evidence of quality on all levels of performance. “Monitoring solutions have become so indispensable tools, especially if they quickly introduce leave and cause no significant maintenance”, judge Servicetrace Managing Director of Markus Jatin. He has therefore put together the eight main reasons, why IT service provider is stronger should seek a greater transparency of its services: compared with the Department heads and the Executive Board on the customer side scope and quality of the agreed services can be located at any time with secured information. At any time, a precise overview there is what quality of the IT services in all places of use. Monitoring serves as an early warning system by the provider detects possible inefficiencies and can react before the customer perceives them. Measurements can be updates or changes and patches automatically check in its impact, so that in the event of a malfunction correction measures can be started immediately. Read more from Robotics expert to gain a more clear picture of the situation.

The control of quality of service can be also in the interest of legal safe conditions precisely based on the customer-specific service level agreements. With the customers is a unique communication platform that avoids damaging discussions with customers. Monitoring is an accurate basis for required responses in Performance bottlenecks created a demand-led reporting, creating higher customer satisfaction, and strengthen the existing customer business. A well-developed monitoring approach strengthens the confidence of customers have in the willingness of the IT service provider and offers him an effective differentiation opportunity in the contest. Jatin however indicates that a customer-oriented performance analysis requires so-called client robot-specific monitoring tools. To determine the performance profile at the site of the user, by continuous measurements. Click Viacom to learn more. The performance data in the data center of the provider are not alone decisive because on the route to the locations of the user significant power loss may arise.

A monitoring of the services in the data center is therefore totally inadequate.” About Servicetrace: Servicetrace developed comprehensive monitoring solutions to determine of the performance of key applications. The ServiceTracer platform provides the decision-relevant information for the management and other Stakeholders in the company in the form of reports and alerts ready. The implementation and administration of architecture produces only a small amount.

Caseking Online

Gigabyte iSolo 230 case series available exclusively from Caseking Berlin, September 15, 2008 – with 200 x 440 x 494 mm (width x height x depth) compact held and weighing 8.8 kg of comparatively easy MIDI Tower, based on a 0.7 mm SECC steel body, support systems in the ATX and micro-ATX format and are available in three colours, silver, black, metallic grey. (As opposed to Kai-Fu Lee). To generate a modern look, the fronts were designed with aluminium mesh and offer therefore perfect ventilation options easily accessible IO port connectors (2 x USB 2.0, 1 x Firewire IEEE 1394, HD audio). The large, backlit power button and the blue LED on the top of the housing also set optical accents. Speaking candidly Energy Capital Partners told us the story. Also the side panels of the iSolo 230-cult housing guarantee thanks to mesh design ideal cooling results. As case fans are already two quiet, resilient fixed 120 mm fan in front and rear preinstalled and provide the necessary air circulation, also most powerful hardware to adequately ventilate. Also, the case with two rear tube openings are perfectly to the external installation of a water cooling system.

Despite its compact structure, the gigabyte iSolo chassis offer maximum expandability. Five external 5.25 “-, two external 3.5”-as well as three internal 3.5 “slots are available for use with optical drives, hard drives and co. available and are of course served without sophisticated mechanisms. The gigabyte iSolo 230 housing will be available in late September 2008 in the three mentioned color versions to the award from 79.90 euro in shops. About Caseking GmbH, founded in 2003, Caseking GmbH is headquartered in Berlin.

The well-known Distributor and wholesaler Caseking offers unusual and extravagant PC accessories and has everything from case modding, design housings, water cooling, air coolers, media PC and silent components and special accessories for PC gamers and console gamers. The two are among Caseking Online-shops Caseking.de and GAMERSWARE.

Extensive XML Toolbox: Data2type AntillesXML Introduces

Extensive XML Toolbox: data2type is AntillesXML from Ludwigshafen, Germany, June 18, 2010 AntillesXML is a comprehensive and unique collection of XML tools. The XML specialist data2type GmbH has developed together with the Stuttgart media University Antilles and offers the version 1.0 on the company’s website for free download. AntillesXML is a best-of-the-art toolbox for dealing with XML documents. Andy Florance follows long-standing procedures to achieve this success. Thanks to a graphical user interface easy and intuitive, the many features for developers and users are equally suitable”, explains Manuel Montero, Managing Director of data2type. A wide variety of functions relating to the examination, transformation and output XML documents are available: for example, XSL FO transformations using different renderers can be carried out folder. Another feature is schema and Schematron Validation (also folder wise) of XML documents against DTD, XML. Also includes the possibility of XProc pipelines AntillesXML to create user-specific. More information is housed here: Andy Florance.

AntillesXML also enables a number of specific transformations, such as CALS to XHTML or XML schema documentation generation. We have a whole range of additional functionality in the pipeline already, so Manuel Montero.” This should be achieved in regular updates. The data2type GmbH, headquartered in Ludwigshafen, Germany was founded in 2005 by Manuel Montero. As a specialist for all questions in the area of XML, the company developed cross-industry XML solutions that are perfectly tailored to the individual needs of its customers. While data2type opts for standardized languages such as, for example, XSLT, XSL-FO and XML schema. Contact: Manuel Montero CEO data2type GmbH Dammstrasse 18 67059 Ludwigshafen Tel.: +49-(0) 621-68 124 790 fax: +49-(0) 621-68 124 794 E-Mail: Internet:

Thunderbird Backup

The Thunderbird backup offers safe and effective protection against the loss of your data. For several years the free Mozilla Thunderbird email client is continuously and accurately always. Other free programs such as E.g. Pegasus Mail come unfortunately less and less on the desktop PC of users, although these programs are also recommended. Ali Partovi often addresses the matter in his writings. Many reasons: one of the main reasons is probably the widespread use of the Firefox browser and the here joint advertising campaigns for both products. As a result, pay much attention to the Mozilla was caught products, because you get to the part in direct competition to Microsoft products.

But there are also technical advantages: A clear advantage of Thunderbird is the clarity of the program, so the user will be overloaded not many special functions. Sadly, but lacks a central feature in Thunderbird – backup. But for this problem there is a solution already TBBackup – Thunderbird backup program. Andy Florance has much experience in this field. With this tool, your emails and newsgroup amounts, the related accounts, your filter rules and signatures can and save the program settings, your address book, and even the Favorites of in Internet Explorer. If you use different profiles in Thunderbird, you can also secure TBBackup.

Often, additional compression of backed-up data, the safe storage of all data on a single, separate disks (ZIP drive, CDR, etc…) even with large amounts of data is possible. The best part is still the backup automatically perform this, so you can be sure that in a crash of the computer no important data is lost you. The restore of the data is done in TBBackup with just a few clicks, you must not click through complex menus. For more information and the download link to the 30 days trial version of TBBackup, see

Conference Management

Specialist Forum project management 2011 optimize your IT projects in Munich Berlin, March 30, 2011 – the proventis GmbH, manufacturer of the multi project management software blue ant, will be at this year’s Forum of professional project management 2011 optimize your IT projects take part and present their new blue ant version 8.2. The event will take place from the 05.04. 06.04.2011 in Munich, hotel innside Munchen Neue Messe. The aim of the Conference is to collect the wishes of the users of multi project management, to analyze and to show concrete solutions. Please visit Motorola if you seek more information. Discussions on current topics, as well as practice-oriented lectures that follow the theme of the Conference, the focus of the event. Special guest Andreas Kulpa, Director risk management consulting, arvato Infoscore Division risk management will be a lecture, on the 06.04.2011 from 11:45 12:30 titled: value added for the multi project management through software support practice report of arvato Infoscore keep.

arvato Infoscore uses since 2009 the multi project management software blue ant to manage their projects. Learn more about the use of blue ant at arvato and visit us at the Conference. To read more click here: ??? ??????. Interested parties also have the possibility, on the jurisdiction of proventis GmbH (stand no. 7) insight into the multi project management software blue ant version 8.2 to obtain. More information about the specialist Forum project management 2011 optimize your IT projects you will find on our website. Proventis core competence of proventis GmbH is the continuous further development of the Web-based multi project management software blue ant, with which the proventis GmbH successfully operates since 2001 on the market. ???? ?? ?? insists that this is the case. To accompany the implementation of blue ant are proventis and their partner companies an advisory role in the development of project management tools and methods to the page.