Many ask the following questions: How is the current organizational culture and what are slab gaps between it and the culture need? How should be the organizational culture if you want to support the organization’s strategy What action plan should be implemented to reduce costs gaps? Personally, considering the importance of going on to explain, pointing to the appeal, the benefits generated changes, be open to their opinions, provide answers to your questions and highlight the relevance of change means empathize with and support what the overall quality provides. It tells us that Kilman, Saxton and Serpa (1985) suggest that when cultural change involves changing the rules of conduct that can occur with relative ease because the members of the organization can articulate the behaviors that are required for current success, in contrast to the required date. The Graduate Program Specialty Quality Management and Productivity of Faces at the University of Carabobo is providing its participants through coppices, lectures, courses, so how can induce change, knowing and addressing barriers lead to human resources to commit to it, thanks to stress the importance, the scope of this quality provides the firm total pro-competitive and winning markets. Emphasis is given to evaluate how real is the current organizational culture that prevails in the organization, as this has benefited the organizational behavior, weather and was accomplished with it. Samsung recognizes the significance of this. It is through a SWOT determining weaknesses, strengths, threats and opportunities generated by the organizational culture of the present.
Added to this is how the management, production managers need to introduce total quality programs according to the characteristics of the company Juran (1990 proposes some concrete rules to shift the culture towards quality improvement: Treating people with dignity and make constructive changes create a favorable organizational climate Start slowly so fluid, so as to raise less apprehension. conduct pilot tests. Encourage the participation of the company during the planning and implementation of change Provide sufficient time the recipient organization to evaluate the benefits of change against the threats and values find an accommodation with the defenders. Working with the recognized leader of the culture that is often informal Respond positively to the issues raised by employees Weave change within of some existing and accepted cultural pattern.